Delivery Options (UK Mainland)

UK CUSTOMERS
Expected next working day UK Delivery £6.00

Orders before 2pm.

Applies Monday - Friday
Expected Next working day is Monday - Thursday, Friday orders are delivered Monday
Tracked service signature required
Delivered with DPD
Postcode restrictions apply*

Collect in store.

if you have chosen this option, it will be ready to collect when you receive an email saying your order is fulfilled. Our shop opening hours are 11am-5:30pm Monday to Friday. Saturday 11am - 3pm

Postcode restcrictions apply*

* Orders delivered to Northern Ireland will be offered £4.00 Standard Delivery. The following postcodes are excluded from Next Day Delivery: Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50. Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.



INTERNATIONAL CUSTOMERS

We send via Royal Mail/Parcel force in the UK which then transfers over to the postal service of the country it has been delivered to. We can provide tracking within the UK but please note that you will need to contact your postal service with the consignment number to track once the item has reached your chosen country.

International Signed For Delivery

Within Europe (includes Mainland Ireland) - Flat Cost £10.00 (not weight based) Takes 5-10 working days.

Other worldwide locations - (eg. Australia, USA, Canada) Flat Cost £10.00 - Takes 7-14 working days.



Turnaround

We aim to dispatch all "Next Day Delivery" orders placed before 2pm on the same day. Our courier usually collects around 2.30pm but this does vary. Orders placed after 2pm or after the courier has collected will be dispatched on the next working day.

Click & Collect orders will be available within 4 working hours (Monday to Saturday). Please check with us before you set out to ensure its ready on 01784 557350

Orders are dispatched from Monday to Friday.

Orders will be delivered from Monday to Friday.

Please note that if ordering on or near a Bank Holiday, this may affect the dispatch and delivery of your parcel. Please also allow extra time for delays during busy periods like Christmas for example.

Carriers

Our UK Mainland orders are shipped DPD. Non Mainland and International deliveries are passed throughout the network by a number of carriers dependent on your location and the service selected.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email or text from Fashionista or DPD giving you tracking information. For Next Day Delivery orders, DPD will also contact you directly via email/SMS to update you and provide you with a 1 hour delivery window of which you can amend with DPD themselves. Please do not contact Fashionista with your delivery instructions as these MUST be given directly to the Courier.

If you require updates on your delivery, you can contact the courier on the below numbers.

Royal Mail - 0345 774 0740

DPD - 0121 275 0500
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